1. Introduction
COSMOTR Global Technology Solutions Pty Ltd ("COSMOTR," "we," "our," "us") is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services, in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA) and the California Consumer Privacy Act (CCPA) for California residents.
2. Information We Collect
We collect only the information necessary to provide and enhance our services, including:
Name
Email address
Phone number
Company name
Any additional information you voluntarily provide through our forms.
3. How We Use Your Information
The personal data collected may be used for the following purposes:
Processing inquiries and service requests
Providing customer support and communication
Improving our website, services, and user experiences
Complying with legal obligations
We respect your privacy and handle all data with care. COSMOTR does not sell, rent, or share your information with third parties, except:
As required by law
To deliver essential services via trusted partners under confidentiality obligations
4. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and assist in marketing efforts.
You have control over your cookie preferences through the cookie consent banner on our website and via your browser settings.
For more details, please refer to our Cookie Policy.
5. Data Security
We prioritize your data security by implementing appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or loss.
However, no system can guarantee complete security, and you acknowledge that you provide information at your own risk.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws.
7. Your Rights
If you are located in the European Economic Area (EEA), you have the following rights under the GDPR:
Access: Request access to your personal data we hold.
Correction: Request correction of any inaccurate or incomplete data.
Erasure: Request deletion of your personal data ("right to be forgotten") under certain conditions.
Restriction: Request restriction of processing your personal data.
Objection: Object to processing based on legitimate interests.
Data Portability: Request to receive your data in a structured, commonly used, and machine-readable format.
If you are a resident of California (USA), you may have additional rights regarding your personal information under the California Consumer Privacy Act (CCPA), including the right to request access to, deletion of, or disclosure about your personal data collected by us. To exercise any of these rights, please contact us at: info@cosmotrglobal.com.
You also have the right to lodge a complaint with your local data protection authority if you believe your data protection rights have been violated.
8. User Responsibility
We encourage users to safeguard their account credentials and promptly notify us of any unauthorized access or suspicious activities.
COSMOTR is not liable for breaches resulting from user negligence.
9. Privacy Policy Updates
We may periodically update our privacy practices to reflect changes in laws, technology, or business practices.
Significant changes will be communicated via email or posted on our website. Your continued use of our services after any updates constitutes your acceptance of the revised Privacy Policy.
10. Contact Information
If you have any questions or concerns about security and privacy, we encourage you to reach out:
Email: info@cosmotrglobal.com
Phone: +61 0450651026
Address: Level 16, 175 Pitt Street Sydney, NSW 2000 Australia
Thank you for choosing COSMOTR.
We are committed to providing excellent products and services.